Frequently Asked Questions

Have a question?

Find answers to some of the questions asked most frequently by our clients

  • What services do you offer?

    We provide a wide range of financial services, including retirement planning, investment advice, tax planning, estate planning, mortgage advice, protection advice, and more. Our goal is to help you achieve financial security and reach your financial goals. We provide the advice and then action the plan on your behalf after it has been agreed with you.

  • How are you compensated for your services?

    Our compensation structure can vary based on the service provided, and is laid out in our terms of business. We typically work on a percentage fee based model based on the values that you are looking to invest. Which is taken directly from the investment. We sometimes use set fees or hourly rates where it’s appropriate and would discuss all of this with you prior to carrying out any work on your behalf. When it comes to mortgage and protection work, we are usually paid a commission by the product provider which means we either don’t have to charge you a fee, or charge a small administrative fee if required. Again, this would be discussed with you prior to any work. We ensure transparency in all our fee arrangements.

  • What is your approach to financial planning?

    We follow a comprehensive and personalized approach to financial planning. We start by understanding your current financial situation, your goals, your risk tolerance and attitude to risk. Based on this, we create a tailored plan that addresses your needs and helps you achieve your objectives.

  • How do you ensure my investments are safe?

    We work with reputable financial institutions and employ robust risk management strategies to ensure your investments are secure. We also regularly review and adjust your investment portfolio to align with your risk tolerance and financial goals.

  • Can you help me with retirement planning?

    Absolutely! Retirement planning is one of our core services. We help you assess your retirement needs, develop a savings strategy, choose the right investment vehicles, and ensure that you have an income stream that’s right for you in retirement.

  • How often should I review my financial plan?

    It's important to review your financial plan at least annually. However, significant life events, such as marriage, the birth of a child, or a change in employment, may require more frequent reviews to ensure your plan remains aligned with your goals. When you choose to work with us for the longer term, annual reviews form part of our ongoing service.

  • What is a financial advisor's role?

    A financial advisor helps you manage your finances, plan for the future, and achieve your financial goals. This includes providing advice on investments, retirement planning, insurance, tax planning, estate planning, and more. We often find ourselves acting as coaches, helping you to stay on track with your plans. We aim to be your trusted partner in all financial matters.

  • How do I know if I need a financial advisor?

    If you have financial goals, such as saving for retirement, buying a home, or planning for your children’s education, a financial advisor can provide valuable guidance and help you create a roadmap to achieve those goals. If you feel overwhelmed by financial decisions or need expert advice, it’s a good time to seek a financial advisor.

  • What should I bring to my first meeting with a financial advisor?

    For your first meeting, you don’t need anything, but it’s helpful to bring documentation such as your financial statements, tax returns, investment accounts, debt information, insurance policies, pensions forecasts and an overview of your income and expenses. This helps us get a clear picture of your financial situation and start crafting a personalized plan for you.

  • Are my financial details kept confidential?

    Yes, your privacy and confidentiality are our top priorities. We adhere to strict privacy policies and industry regulations to ensure that your personal and financial information is protected at all times.